Intake For Services

    * Clarification of needs and/or goals
    * Client education
    * Information and/or referral
    * Referral process assistance: Municipal, county, state and/or private sources
    * Client support/advocacy
    * On-going follow-up services

Personal/Family Resource, Information and Referral Services

    * Personal case management: Identifying and addressing factors contributing to needs
    * Outreach
    * Emergency support services
    * Use of copier, phones, fax, computers, printers, etc.

Food and Nutritional Services

    * Food distribution
    * Emergency food supplies (for working poor, those with limited income, under general assistance living in motels, or homeless)
    * Coordination and implementation of holiday distributions
    * Nutrition education
    * Assistance with medically referred dietary plans and food preparation

Clothing and Household Furnishing Services

    * Gather and distribute season-appropriate clothing (particularly cold-weather outer garments)
    * Emergency response in cases of fire or flood

Housing Search and Assistance

    * Tenant and/or landlord information/support services
    * Housing search strategies
    * Tenant responsibility education

Vocational/Educational Services

    * Vocational counseling and support services
    * Job search strategies/skills
    * Resume writing

Counseling Services

    * Crisis intervention
    * Vocational
    * Referral for extended-term services

Resource Information and Referral Guidelines

    * All services are free to the client or case worker
    * In person or by telephone (collect calls are always accepted)
    * No geographic or financial restrictions

Follow-Up Services

    * Supportive follow through on all services
    * Clients are taught to assume responsibility for and to carry out the necessary processes for the resolution of their situation
    * Staff and volunteers serve as teachers, counselors and “listeners“